Contact our cancer information nurses to get confidential, accurate and up to date information about any aspect of cancer.

Please note this service is available to UK residents only.
Click here if you are a non-UK resident.

How to contact us

• Phone our freephone helpline on 0808 800 1234 (Mon–Fri 9am–8pm). The helpline number is also free from these mobile phone networks: 3, O2, Orange, T-Mobile, Virgin, Vodafone when calls are made from the UK.

Text phone: 18001 0808 800 1234

• Email an enquiry – our nurses are available to answer your emails Mon–Fri 9am–5pm. Most emails are answered within two working days, but sometimes more complex ones can take a little longer.

• Post or fax an enquiry

• Visit a Cancerbackup local centre – we have eight centres throughout the UK providing face to face information

Information to include when contacting us

Including the following information will help us fully answer your questions:

• Whether it is yourself, or a family member or friend who has cancer
• The age and sex of the person with cancer
• Where the person with cancer lives (this helps us to know if there are any appropriate services in the area)
• Where the cancer started (primary site)
• Whether the cancer has spread, and if so where to (secondary sites)
• What treatment has already been given
• Your specific questions or concerns

Non-UK residents

If you are not resident in the UK then you can find out about organisations that might be able to help in your country.